公司職位
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職位要求: |
Responsibilities:
- Manage store to provide guidance, support, and motivation to achieve sales targets and KPIs.
- Guide the team on short term and long term sales action plan
- Ensure the store operates efficiently and meets all operational standards, including manpower plan, visual merchandising, inventory management, and loss prevention
- Drive the quality of the in-store customer experience and build enduring relationships by communicating and training team
- Provide positive leadership through effective communications, motivational techniques, coaching, and training to meet business needs
- Plan, develop and execute CRM strategy for our VIPs to grow database and commercial goals;
- Observe and review staff's performance on regular basis
- Identify training need and follow-through team's learning and practices
- Deliver train-the-trainer programs for enforcement of the training
- Support customer enquiries and complaints from service hotline and email in an efficient and professional manner
Requirement:
- Secondary School Graduate, University graduate a plus
- Fashion / retail / luxury background an advantage
- Minimum 5 years of hands-on experience in store management, preferably in fashion retail industry
- Proactive, people-oriented with strong presentation and influencing skills
- Excellent presentation, interpersonal and communication skills
- Good command of English and Cantonese and Mandarin
- Less experience will be considered as Assistant Retail Manager.
有意者請通過澳門人才網在線申請工作 或 加微信:j853cs
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